A donor has the right to:
- Know your organisation – including its history, achievements, governance, staff, financial situation and challenges
- Know how the funds will be used – for example, receiving regular reports about activities and use of money
- Transparency and access – all activities of an NPO, including financial, must be accessible
- Acknowledgement and recognition – for example, mention donors in your annual report or on your website
- Respect and confidentiality – do not give personal donor information to others without their permission
- Professional relationships – be honest
- Receive answers to questions – respond to donor queries on time
